These Terms & Conditions apply to all quotations, orders, and installations provided by Airee Group Ltd (“we”, “our”, “us”). By placing an order with us, you (“the customer”, “you”) agree to be bound by these terms.

1. Quotations & Orders

• All quotations are valid for 30 days unless otherwise stated.

• Acceptance of a quotation constitutes agreement to these Terms & Conditions.

• Any variations to the agreed works may incur additional costs, which will be confirmed in writing before proceeding.

2. Payments & Ownership

• Payment is due in accordance with the agreed stage payment schedule. Unless otherwise stated, this is:

  • 25% deposit on order

  • 25% on delivery of equipment to site

  • 50% balance on completion & commissioning

• All invoices are payable within 7 days of issue.

• Ownership of goods and equipment remains with Airee Group Ltd until payment is received in full.

3. Cancellations

• Orders may be cancelled in writing within 5 days of acceptance, provided equipment has not yet been ordered.

• If equipment has been ordered or delivered, cancellation will incur charges equal to costs already committed.

• Deposits are non-refundable once materials have been procured.

4. Scheduling & Access

• We will agree installation dates with you in advance.

• You must ensure safe and reasonable access to the property for our engineers.

• Delays caused by restricted access, site conditions, or third-party issues may result in rescheduling or additional charges.

5. Installation & Safety

• All work will be carried out to current industry standards and regulations.

• It is your responsibility to advise us of any structural, electrical, or site-specific issues that may affect installation.

• We reserve the right to halt works if safety conditions are compromised.

6. Warranties & Guarantees

• All equipment supplied is covered by the manufacturer’s warranty. Warranty details will be provided in your handover pack.

• Warranty claims are valid only if payments are up to date and the system has been used as intended.

7. Commissioning & Handover

• Final payment becomes due upon completion of installation and commissioning of the system.

• Handover documentation (user manuals, warranties, certificates) will be provided once the balance has been received.

8. Liability

• Airee Group Ltd holds full Public Liability Insurance.

• We are not liable for delays or additional costs caused by factors outside our reasonable control, including extreme weather, supply chain delays, or third-party failures.

• We accept no liability for consequential losses (such as lost energy savings or feed-in tariff income) arising from delays, faults, or interruptions beyond our control.

9. Aftercare & Maintenance

• Regular servicing is recommended for system longevity. We can provide maintenance services on request.

• Batteries and inverters should be used in line with the manufacturer’s operating instructions.

10. Dispute Resolution

• We are committed to resolving issues quickly and fairly.

• Any concerns should be raised in writing.

• If a resolution cannot be reached, disputes will be handled under UK law and the jurisdiction of the English courts.

📌 Last updated: August 2025